Hi guys,
I'm normally pretty good at finding answers but I've been searching for a few days and haven't found a solution to my problem.
I have a Rogers (Canada) SGP621. In the *#*#7378423#*#* menu, I see:
Customization Version: 1291-0899_R11C (This aligns with what I expect for this device and what is in my build.prop)
Active Customization: 1290-7248_R10C (Can't find any info anywhere about what variant this is for).
When I connect the device to Sony Companion and try to recovery the device, I get "Error code: UELoginAuthenticationFailed". After some digging around, I found one guy complaining on Sony forums that he can't update his device and that his Customization and Active Customization versions are different. The only response he got back was "you must have flashed something strange, this shouldn't happen."
I performed a full FTF flash of my device to the latest 1291-0899_R11C Rogers firmware, which is 23.4.A.1.200 / R11C, as per XperiFirm, however after everything boots up I still have this 1290-7248_R10C customization active.
Does anybody have a solution to fix my problem and get my active customization to align with my device? Or perhaps have any of you run into this problem in the past?
I've tried using the "Reset Customization" in the *#*#7378423#*#* menu with no luck. I've tried a factory reset with or without my SIM in the device and also no luck.
Thanks in advance!
I'm normally pretty good at finding answers but I've been searching for a few days and haven't found a solution to my problem.
I have a Rogers (Canada) SGP621. In the *#*#7378423#*#* menu, I see:
Customization Version: 1291-0899_R11C (This aligns with what I expect for this device and what is in my build.prop)
Active Customization: 1290-7248_R10C (Can't find any info anywhere about what variant this is for).
When I connect the device to Sony Companion and try to recovery the device, I get "Error code: UELoginAuthenticationFailed". After some digging around, I found one guy complaining on Sony forums that he can't update his device and that his Customization and Active Customization versions are different. The only response he got back was "you must have flashed something strange, this shouldn't happen."
I performed a full FTF flash of my device to the latest 1291-0899_R11C Rogers firmware, which is 23.4.A.1.200 / R11C, as per XperiFirm, however after everything boots up I still have this 1290-7248_R10C customization active.
Does anybody have a solution to fix my problem and get my active customization to align with my device? Or perhaps have any of you run into this problem in the past?
I've tried using the "Reset Customization" in the *#*#7378423#*#* menu with no luck. I've tried a factory reset with or without my SIM in the device and also no luck.
Thanks in advance!
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