Hey guys,
I have a bluetooth headphone (Wearhaus Arc), which I had to sent in for repair recently. Since I have them I faced with connection issue, but sometimes it worked at the first go. Also because I wasn't able to update to firmware, the support told me to return it. Before doing so I unpaired the headphone from my phone (HTC One M8 running latest official stock unbranded Android 6.0).
Since I got headphone back, my phone isn't able to "see" the headphone. Bluetooth is on and the headphone as well, but for my phone it's like the headphone isn't there/switched on. I did some pairing testing with other phones (HTC Sensation, BlackBerry Q10, HTC HD2), which found the headphone immediately and worked fine. So my guess is, that only my M8 has a problem with it. Pairing, unpairing and "repairing" (pairing again) between my M8 and the other mentioned phones worked well, so there can't be an general bluetooth issue.
After doing a factory reset on my M8 I'm a step futher, because now the phone sees the headphone (somethimes), but it isn't able to establish a connection. In case my M8 sees it, I tap on the available devices, the phone tries to connect, but a second later I get the message: "unable to pair. Make sure your devices are on and discoverable, and then try pairing again". Rebooting the phone does not work. I also cleared the data and cache of the bluetooth share app and performed a network reset like described here: http://ift.tt/1shJqOf
My question to you guys is, what can I do, to get the headphones to work?
Is it possible, that the phone has is still a piece of information left about the former connection, which refuses any new connection?
Is there a file on the phone, which stores the bluetooth connections? if yes, maybe deleting or editing the file could help?
Thank you in advance!
@@RON
I have a bluetooth headphone (Wearhaus Arc), which I had to sent in for repair recently. Since I have them I faced with connection issue, but sometimes it worked at the first go. Also because I wasn't able to update to firmware, the support told me to return it. Before doing so I unpaired the headphone from my phone (HTC One M8 running latest official stock unbranded Android 6.0).
Since I got headphone back, my phone isn't able to "see" the headphone. Bluetooth is on and the headphone as well, but for my phone it's like the headphone isn't there/switched on. I did some pairing testing with other phones (HTC Sensation, BlackBerry Q10, HTC HD2), which found the headphone immediately and worked fine. So my guess is, that only my M8 has a problem with it. Pairing, unpairing and "repairing" (pairing again) between my M8 and the other mentioned phones worked well, so there can't be an general bluetooth issue.
After doing a factory reset on my M8 I'm a step futher, because now the phone sees the headphone (somethimes), but it isn't able to establish a connection. In case my M8 sees it, I tap on the available devices, the phone tries to connect, but a second later I get the message: "unable to pair. Make sure your devices are on and discoverable, and then try pairing again". Rebooting the phone does not work. I also cleared the data and cache of the bluetooth share app and performed a network reset like described here: http://ift.tt/1shJqOf
My question to you guys is, what can I do, to get the headphones to work?
Is it possible, that the phone has is still a piece of information left about the former connection, which refuses any new connection?
Is there a file on the phone, which stores the bluetooth connections? if yes, maybe deleting or editing the file could help?
Thank you in advance!
@@RON
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